Could not send job to Handler. Job execution failed for Job

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Hello, I updated via HQ, and it was successful. After executing the job unattended, I received the error: “Could not send job to Handler. Job execution failed for Job.” Can you help me?

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Thank you for your help with that information. I suppose the update did not go as planned. Please uninstall the current robot version and manually install the new one.

Please let us know if it is working!

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Hello, when you access your VM manually, can you see the Handler Monitoring Tool? If not, please try to start it manually using (C:\Program Files\Robotiq.ai\Handler\HandlerMonitoringTool\Robotiq.HandlerMonitoringTool.exe). After starting, did you see a command indicating that the handler is up?

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I don’t see any results after running it manually 🙁

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