I have an unattended robot in a virtual machine, but now I want to run a process in the development stage, and it doesn’t work. Do you have any ideas?
- Emb asked 1 month ago
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Have you tried running the robot in a different headquarters (organization) than your own? We faced a little hiccup where the unattended robot reached out to an organization name, and that might be what’s causing the issue.
We are excited to announce that we are planning to implement this change 🙂
- Community Admins answered 1 month ago
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Ok, thank you!
Now I realize that I tried to execute the process on the wrong robot. You saved me time debugging, hahahahah 😛
- Emb answered 1 month ago
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To resolve the issue, you can manually change the tenant name in the appsettings file located at C:\Program Files\Robotiq.ai\Handler\appsettings.json. Update the “TenantName” field with the desired tenant name to start the robot. If necessary, also adjust the URLs for “RobotiqHqApiUrl” and “SingleSignOnServerUrl”. After updating the settings, you must restart the VM.
- Community Admins answered 5 days ago
- last edited 5 days ago
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