How to temporarily disable robot execution by departments and ensure safe job handling

Step 1: Access the robot management screen

1. Log in to the Robotiq.ai platform (https://{tenant}.headquarters.robotiq.ai).
2. Navigate to the Robot Management screen.
3. You will see a list of available robots (e.g., ROBOTIQ_PROD1 and ROBOTIQ_TEST_1).

Step 2: Restrict tobot access for a specific department

1. Click the number under “Dedicated Resources” (e.g., 1 or 3) for the relevant robot.
2. In the commitment table, locate the department you want to disable.
3. Uncheck the “PRODUCTION” checkbox for that department (e.g., Malaysia).
4. Click Save.

Note: This action prevents the robot from picking up production jobs for the selected department. Jobs will still be created but will remain in a pending state because the robot is not available for execution.

Step 3: Re-enable robot access when ready

Once the robot is available and ready to resume operations:

1. Repeat Step 2.
2. Re-check the “PRODUCTION” checkbox for the relevant department.
3. Click Save to re-enable job execution.

Important precondition: job timeout configuration

To ensure that jobs don’t block the queue indefinitely:
– Every scheduled job must have a timeout set to maximum 1440 minutes (24 hours).
– This ensures that if the robot is unavailable for an extended period, the job will automatically time out and get canceled.

You can configure this timeout under the job schedule settings:
– Go to the Edit schedule screen.
– Under “Additional options”, set:
– Timeout in minutes = 1440 (or a value that meets the requirements)
– Job execution timeout = 0 (or a value that meets the requirements)
– Retry attempts = 0 (no automatic retries)