As an RPA developer, I need to configure the screen resolution on a client’s virtual machine for unattended mode. The current resolution is 800×600, but according to the guidelines, the minimum required resolution is 1920×1080.
However, even when I set the resolution correctly, it resets to an incorrect value upon the next login. In some cases, we have encountered similar issues where the resolution does not persist.
What is the best way to ensure that the resolution remains at 1920×1080 for unattended RPA execution? Are there any specific settings or configurations that need to be applied?
Thanks,
Goran
- Goran asked 2 months ago
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Hi Goran,
In such cases, it is necessary to consult the client’s IT team responsible for setting up the virtual machine.
The VM is likely configured with a specific graphics driver that supports only one resolution, meaning no other resolutions are available for selection. If you list the available display modes on the machine, you will likely find only one resolution—the one predefined by the VM setup.
This cannot be changed from within the VM itself but must be modified through the VM management application, which the clinet’s IT team has access to.
Therefore, it is crucial to emphasize to the client that the correct resolution should be set during the initial VM setup to avoid issues with unattended automation.
Hope this helps. 🙂
- tihanaM answered 2 months ago
- Ok, understood, thanks for the response. We found a solution by using a simple PowerShell script, which we set up in Task Scheduler (Windows) on a virtual machine. When the robotic user logs in, the script runs to set the resolution. Set-DisplayResolution -Width 1920 -Height 1080 -Force
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