Find image step doesn't work in unattended mode

Answered

Hi, I am encountering an issue with the “Find Image Step” in unattended mode.

When I run the process in the development stage (attended), this step works as expected, but when I run it in the production stage (unattended), I encounter the following error:

Error ocurred in step [“FindImageStep”, “Wait for Excel to load”,”2fcb9e9c-37f8-0b97-0436-d92ca6024080″]. Error: System.NullReferenceException: Object reference not set to an instance of an object. at Robotiq.ScriptExecutor.StepHandlers.Implementation.FindImageStepHandler.HandleCore(Boolean startRobotLocally) at Robotiq.Steps.Common.StepHandler.Handle(Boolean startRobotLocally).

I have verified that the process version is the same across stages, and all necessary step inputs are correctly configured.

Any help would be appreciated

Process Development Find Image Step

Klara asked 4 months ago

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Answers (2)

Best Answer

Please follow these steps:

Clear the contents of the following folders:
“%appdata%\Robotiq\Processes”
“%appdata%\Robotiq\ProcedureStoragePath“
Run the process (in unattended) again

If the problem continues, try these additional steps:

Save the process again.
Publish it again.
Empty the above folders once more.
Run the process in unattended mode.

Best of luck

Community Admins answered 4 months ago

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Deleting contents from those folders helped.

Thanks

Klara answered 4 months ago

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