Hi, I am encountering an issue with the “Find Image Step” in unattended mode.
When I run the process in the development stage (attended), this step works as expected, but when I run it in the production stage (unattended), I encounter the following error:
Error ocurred in step [“FindImageStep”, “Wait for Excel to load”,”2fcb9e9c-37f8-0b97-0436-d92ca6024080″]. Error: System.NullReferenceException: Object reference not set to an instance of an object. at Robotiq.ScriptExecutor.StepHandlers.Implementation.FindImageStepHandler.HandleCore(Boolean startRobotLocally) at Robotiq.Steps.Common.StepHandler.Handle(Boolean startRobotLocally).
I have verified that the process version is the same across stages, and all necessary step inputs are correctly configured.
Any help would be appreciated
- Klara asked 3 months ago
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Please follow these steps:
- Clear the contents of the following folders:
“%appdata%\Robotiq\Processes”
“%appdata%\Robotiq\ProcedureStoragePath“ - Run the process (in unattended) again
If the problem continues, try these additional steps:
- Save the process again.
- Publish it again.
- Empty the above folders once more.
- Run the process in unattended mode.
Best of luck
- Community Admins answered 3 months ago
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Deleting contents from those folders helped.
Thanks
- Klara answered 3 months ago
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