Endpoint protection flagged Robotiq ScriptExecutor as “Suspicious Ransomware Behavior”

Hi everyone,

We recently received an alert from our client’s endpoint protection system indicating a medium severity detection for “Suspicious Ransomware Behavior”.

The alert referenced the process:

According to the detection log, the system temporarily blocked or terminated this process after identifying behavior similar to ransomware — specifically, the creation or modification of multiple files in a short timeframe.

The detection score was moderate, and the rule that triggered it was related to “Malware Behavior Blocking”.

Has anyone experienced similar false positives with Robotiq.ai components?
Is there an official way to confirm this executable as safe for whitelisting?