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Hi, so i needed do uninstall robot to install new version. When i uninstalled it, everything was deleted except C:\Program Files\Robotiq.ai\CredentialsProvider\RobotiqCredentialProvider.dll which i can’t delete because it says that it is currently being used by antoher process.
Does somebody know how to delete it?
- PetraP asked 1 month ago
- last edited 4 days ago
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Best Answer
Hello, go to Registry Editor and search for these folders:
- Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers\{f549cbb2-29fd-4e68-b87f-d7dafca0f556}
- Computer\HKEY_CLASSES_ROOT\CLSID\{f549cbb2-29fd-4e68-b87f-d7dafca0f556}\InprocServer32
Delete both of them and after you delete them you need to restart your computer. After you sign in again onto your computer, you should be able to delete RobotiqCredentialProvider.dll
Please let me know if it works
- Klara answered 1 month ago
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